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Showroom Manager - Hilldale

Full-Time | Madison, WI, United States
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Joining Indochino is a chance to join a growing and exciting organisation. Since 2008 Indochino as been disrupting the retail scene, offering stylish, perfectly-fitting, personalised apparel on a mass scale. Joining us as a Showroom Manager, you’ll get the following benefits, along with a great salary:

  • A generous suiting allowance, we want you to really love what we sell and to look great in our product.
  • Great benefits, including Medical and Dental (co-split).
  • Regular competitions and team building events. Whether a learning event with food or a birthday meal out we want out teams to be connected
  • Annual Showroom Manger Conference, a great chance to get connected with all our managers across North America.
  • Incredible growth an opportunity – so if you have the ambition and drive, with the skills to back it up, you will be able to develop as we grow.
  • Compensation range: $65,000-$70,000

WHAT WILL YOU BE DOING?

As a Showroom Manager you’ll get the opportunity to drive and develop your showroom like your own business.

  • Manage all areas of operations within the showroom to ensure the business is set up for sustainable financial growth; including payroll, overall metrics, and business development.
  • Manage, monitor and execute client appointments
  • Lead, mentor and manage all showroom staff, or Indochino staff who assist in showroom
  • Own, manage, and elevate new client appointments numbers through partnerships with marketing team and strive to increase VIP customer base
  • Manage business-vendor relationship with local tailor
  • Assist marketing with any events or additional client activity that may take place in the showroom and represent Indochino at local PR events
  • Ensure that product is merchandised to give clients a great Indochino experience and to maximize both AOV and conversion
  • Work directly with Client Service to improve client experience, and relay information and feedback to increase efficiencies
  • Bring forward new ideas, initiatives, and improvements of existing functions and truly control the showroom business
  • Help scale successive retail efforts by sharing best practices

WHAT DO YOU NEED?

  • Retail Management Experience, ideally having run your own store
  • Comfortable and confident in making business-critical decisions
  • Sales and metric driven
  • Must be able to execute on timelines and expectations autonomously
  • Have a connection with the market that lends itself to creating future business and developing local brand awareness and a confidence in networking ability
  • Strong leadership and people management skills
  • Excellent written and verbal communication skills
  • Must be a self starter with strong solution-oriented thought process
  • Ability to remain calm under pressure and lead a team during high energy situations
  • Must be able to multitask & manage time independently
  • Ability to recognize and react to changing work demands
  • Strong proficiency in IOS based programs and products
  • Strong proficiency in Excel & other MS Office programs
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